TERMS & CONDITIONS

Terms and Conditions T FOR ALL INTERNATIONAL B.V.

https://www.tforallwomen.com

Table of Contents

1. Article 1 – Definitions
2. Article 2 – Identity of the entrepreneur
3. Article 3 – Applicability
4. Article 4 – The offer
5. Article 5 – The agreement
6. Article 6 – Right of withdrawal
7. Article 7 – Costs in case of withdrawal
8. Article 8 – Exclusion of right of withdrawal
9. Article 9 – The price
10. Article 10 – Conformity and warranty
11. Article 11 – Delivery and execution
12. Article 12 – Duration transactions: duration, termination, and extension
13. Article 13 – Payment
14. Article 14 – Complaints procedure
15. Article 15 – Disputes
16. Article 16 – Additional or different provisions

Article 1 – Definitions

In these conditions, the following terms are understood to mean:

1. Cooling-off period: the period within which the consumer can exercise their right of withdrawal. Read all about the cooling-off period.
2. Consumer: the natural person who does not act in the exercise of a profession or business and enters into a distance contract with the entrepreneur;
3. Day: calendar day;
4. Duration transaction: a distance contract concerning a series of products and/or services, the delivery and/or purchase obligation of which is spread over time;
5. Durable data carrier: any means that allows the consumer or entrepreneur to store information addressed personally to them in a way that allows future consultation and unaltered reproduction of the stored information.
6. Right of withdrawal: the possibility for the consumer to withdraw from the distance contract within the cooling-off period;
7. Model withdrawal form: the form for withdrawal made available by the entrepreneur that a consumer can fill in when they wish to exercise their right of withdrawal.
8. Entrepreneur: the natural or legal person who offers products and/or services to consumers remotely;
9. Distance contract: an agreement where, within the framework of a system organized by the entrepreneur for distance selling of products and/or services, exclusively one or more means of distance communication are used until the conclusion of the agreement;
10. Means of distance communication: means that can be used to conclude an agreement without the consumer and entrepreneur being in the same place at the same time.
11. General Terms and Conditions: the present General Terms and Conditions of the entrepreneur.

Article 2 – Identity of the entrepreneur

T FOR ALL INTERNATIONAL B.V.
Van Bossestraat 10-1
1051 JX Amsterdam
The Netherlands

Email: info@tforallwomen.com
Chamber of Commerce (KVK) number: 94800278
VAT number: NL866896636B01

Article 3 – Applicability

1. These general terms and conditions apply to every offer of the entrepreneur and to every distance agreement and orders concluded between the entrepreneur and the consumer.
2. Before the distance agreement is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, it will be indicated before the distance agreement is concluded that the general terms and conditions can be viewed at the entrepreneur and will be sent free of charge to the consumer upon request.
3. If the distance agreement is concluded electronically, the text of these general terms and conditions can be made available to the consumer electronically in such a way that the consumer can store them on a durable data carrier in a simple way. If this is not reasonably possible, it will be indicated before the distance agreement is concluded where the general terms and conditions can be viewed electronically and that they will be sent electronically or otherwise free of charge at the consumer's request.
4. If, in addition to these general terms and conditions, specific product or service conditions apply, the second and third paragraphs apply accordingly, and the consumer can always rely on the provision that is most favorable to them in case of conflicting conditions.
5. If one or more provisions in these general terms and conditions are at any time wholly or partially void or annulled, the agreement and these terms and conditions remain in effect for the rest, and the relevant provision will be replaced by a provision that approximates the original intent as closely as possible.
6. Situations that are not covered by these general terms and conditions must be assessed in the spirit of these general terms and conditions.
7. Ambiguities about the interpretation or content of one or more provisions of these terms must be interpreted in the spirit of these general terms and conditions.

Article 4 – The offer

1. If an offer has a limited validity period or is made under conditions, this will be explicitly stated in the offer.
2. The offer is non-binding. The entrepreneur is entitled to modify and adjust the offer.
3. The offer contains a complete and accurate description of the offered products and/or services. The description is sufficiently detailed to allow the consumer to properly assess the offer. If the entrepreneur uses images, these are a truthful representation of the offered products and/or services. Obvious mistakes or errors in the offer do not bind the entrepreneur.
4. All images, specifications, and information in the offer are indicative and cannot give rise to compensation or dissolution of the agreement.
5. Images of products are a truthful representation of the offered products. The entrepreneur cannot guarantee that the displayed colors exactly match the real colors of the products.
6. Each offer contains such information that it is clear to the consumer what rights and obligations are attached to the acceptance of the offer. This includes, in particular:
• The price, including taxes;
• Any shipping costs;
• The way in which the agreement will be concluded and the necessary actions for this;
• Whether or not the right of withdrawal applies;
• The method of payment, delivery, and execution of the agreement;
• The period for accepting the offer, or the period within which the entrepreneur guarantees the price;
• The rate for distance communication if the costs of using the means for distance communication are calculated on a basis other than the regular base rate for the used means of communication;
• Whether the agreement will be archived after it has been concluded, and if so, how the consumer can consult it;
• The way in which the consumer, before concluding the agreement, can check the data provided by them and, if desired, correct it;
• The other languages in which the agreement can be concluded, in addition to Dutch;
• The codes of conduct to which the entrepreneur has submitted and how the consumer can consult these codes of conduct electronically; and
• The minimum duration of the distance agreement in case of a duration transaction.

Article 5 - The Agreement

1. The agreement is concluded at the moment of acceptance by the consumer of the offer and compliance with the conditions set, subject to the provisions of paragraph 4.
2. If the consumer has accepted the offer electronically, the entrepreneur will immediately confirm receipt of the acceptance of the offer electronically. As long as the receipt of this acceptance has not been confirmed by the entrepreneur, the consumer may dissolve the agreement.
3. If the agreement is concluded electronically, the entrepreneur will take appropriate technical and organizational measures to secure the electronic transfer of data and will ensure a secure web environment. If the consumer can pay electronically, the entrepreneur will observe appropriate security measures.
4. The entrepreneur may, within legal frameworks, inform himself as to whether the consumer can meet his payment obligations, as well as all facts and factors relevant to responsibly entering into a distance contract. If the entrepreneur, based on this investigation, has good grounds for not entering into the agreement, he is entitled to refuse an order or request or to attach special conditions to the execution.
5. The entrepreneur will provide the following information to the consumer, either in writing or in such a way that the consumer can store it accessibly on a durable data carrier, with the product or service:
• the address of the entrepreneur’s establishment where the consumer can lodge complaints;
• the conditions under which and the manner in which the consumer can make use of the right of withdrawal, or a clear statement regarding the exclusion of the right of withdrawal;
• the information on existing after-sales service and guarantees;
• the data included in article 4 paragraph 3 of these conditions, unless the entrepreneur has already provided this information to the consumer prior to the execution of the agreement;
• the requirements for terminating the agreement if the agreement has a duration of more than one year or is of indefinite duration.
6. In the case of a continuous transaction, the provision in the previous paragraph applies only to the first delivery.
7. Every agreement is entered into under the suspensive condition of sufficient availability of the relevant products.

Article 6 - Right of withdrawal for service provision

1. For the provision of services, the consumer has the right to withdraw from the agreement without giving any reason for at least 14 days, starting from the day the agreement was made.
2. To exercise the right of withdrawal, the consumer must follow the reasonable and clear instructions provided by the entrepreneur when making the offer or at the latest upon delivery.

Article 7 - Costs in the event of withdrawal

1. The consumer bears the direct costs of returning the product.
2. If the consumer has already made a payment, the entrepreneur will refund this amount as soon as possible, but no later than 14 days after withdrawal, provided the product has been received back by the entrepreneur or conclusive evidence of the return has been submitted. The refund will be made using the same payment method used by the consumer, unless the consumer explicitly agrees to another method.
3. The consumer is liable for any reduction in the product's value caused by improper handling by the consumer.
4. The consumer is not liable for any reduction in the product's value if the entrepreneur has not provided all the legally required information about the right of withdrawal, which should be done before the purchase agreement is made.

Article 8 - Exclusion of the right of withdrawal

1. The entrepreneur may exclude the consumer’s right of withdrawal for certain products, as described in paragraphs 2 and 3. The exclusion of the right of withdrawal is only valid if the entrepreneur clearly mentioned this in the offer or at least before concluding the agreement.
2. Exclusion of the right of withdrawal is only possible for products:
• that are made to the consumer's specifications;
• that are clearly personal in nature;
• that cannot be returned due to their nature;
• that can spoil or age quickly;
• whose price depends on fluctuations in the financial market that the entrepreneur cannot control;
• for single issues of newspapers and magazines;
• for audio and video recordings and computer software where the consumer has broken the seal;
• for hygienic products where the consumer has broken the seal.
3. Exclusion of the right of withdrawal is only possible for services:
• related to accommodation, transport, catering, or leisure activities to be provided on a specific date or during a specific period;
• that began with the consumer’s express consent before the cooling-off period had expired;
• related to betting and lotteries.

Article 9 - The price

1. During the validity period mentioned in the offer, the prices of the products and/or services offered will not be increased, except for price changes due to changes in VAT rates.
2. Contrary to the previous paragraph, the entrepreneur may offer products or services whose prices are subject to fluctuations in the financial market and where the entrepreneur has no influence, with variable prices. This dependency on fluctuations and the fact that any listed prices are guide prices will be mentioned in the offer.
3. Price increases within 3 months after the conclusion of the agreement are only allowed if they result from legal regulations or provisions.
4. Price increases from 3 months after the conclusion of the agreement are only allowed if the entrepreneur has stipulated this and:
• these are the result of legal regulations or provisions; or
• the consumer has the right to terminate the agreement from the day the price increase takes effect.
5. The prices mentioned in the offer of products or services include VAT.
6. All prices are subject to printing and typographical errors. No liability is accepted for the consequences of printing and typographical errors. In the event of printing and typographical errors, the entrepreneur is not obligated to deliver the product at the incorrect price.

Article 10 - Conformity and guarantee

1. The entrepreneur guarantees that the products and/or services meet the agreement, the specifications mentioned in the offer, the reasonable requirements of reliability and/or usability, and the existing legal provisions and/or government regulations at the time of the conclusion of the agreement. If agreed, the entrepreneur also guarantees that the product is suitable for other than normal use.
2. Any guarantee provided by the entrepreneur, manufacturer, or importer does not affect the legal rights and claims that the consumer may assert against the entrepreneur under the agreement.
3. Any defects or incorrectly delivered products must be reported in writing to the entrepreneur within 2 months after discovery.
4. The entrepreneur's warranty period corresponds to the manufacturer's warranty period. However, the entrepreneur is never responsible for the ultimate suitability of the products for each individual application by the consumer, nor for any advice regarding the use or application of the products.
5. The guarantee does not apply if:
• the consumer has repaired or altered the delivered products themselves or has had them repaired or altered by third parties;
• the delivered products have been exposed to abnormal conditions or have been handled carelessly or contrary to the entrepreneur's instructions and/or the packaging;
• the defect is wholly or partially due to regulations imposed or to be imposed by the government regarding the nature or quality of the materials used.

Article 11 - Delivery and execution

1. The entrepreneur will exercise the utmost care when receiving and executing product orders and when assessing requests for the provision of services.
2. The place of delivery is the address that the consumer has provided to the company.
3. With due regard for what is stated in paragraph 4 of this article, the company will execute accepted orders promptly but no later than 30 days unless the consumer has agreed to a longer delivery period. If the delivery is delayed, or if an order cannot or can only be partially fulfilled, the consumer will be notified no later than 30 days after placing the order. In that case, the consumer has the right to terminate the agreement without cost. The consumer is not entitled to compensation.
4. All delivery times are indicative. No rights can be derived by the consumer from any mentioned periods. Exceeding a period does not entitle the consumer to compensation.
5. In the event of termination in accordance with paragraph 3 of this article, the entrepreneur will refund the amount paid by the consumer as soon as possible, but no later than 14 days after termination.
6. If the delivery of an ordered product proves impossible, the entrepreneur will make every effort to provide a replacement item. At the latest upon delivery, it will be clearly stated that a replacement item is being delivered. The right of withdrawal cannot be excluded for replacement items. The cost of any return shipment will be borne by the entrepreneur.
7. The risk of damage and/or loss of products rests with the entrepreneur until the moment of delivery to the consumer or a pre-designated representative, unless otherwise expressly agreed.

Article 12 - Duration Transactions: Duration, Termination, and Extension

Termination

1. The consumer can terminate an agreement concluded for an indefinite period, which involves the regular delivery of products (including electricity) or services, at any time, subject to the agreed termination rules and with a notice period of no more than one month.
2. The consumer can terminate an agreement concluded for a definite period, which involves the regular delivery of products (including electricity) or services, at any time, at the end of the agreed duration, subject to the agreed termination rules and with a notice period of no more than one month.
3. The consumer can terminate the agreements mentioned in the previous paragraphs at any time, and is not limited to terminating at a specific time or during a certain period; at least the same method of termination as the consumer used to enter into the agreement must be allowed, with the same notice period as the entrepreneur has stipulated for themselves.

Extension

1. An agreement concluded for a definite period, which involves the regular delivery of products (including electricity) or services, may not be automatically extended or renewed for a fixed period.
2. Notwithstanding the previous paragraph, an agreement concluded for a definite period, which involves the regular delivery of daily, weekly, or monthly newspapers and magazines, may be automatically extended for a maximum of three months, provided the consumer can terminate this extended agreement at the end of the extension with a notice period of no more than one month.
3. An agreement concluded for a definite period, which involves the regular delivery of products or services, may only be automatically extended for an indefinite period if the consumer can terminate at any time with a notice period of no more than one month, and a notice period of no more than three months if the agreement involves the regular (but less than once a month) delivery of daily, weekly, or monthly newspapers and magazines.
4. An agreement for the limited duration of delivering daily, weekly, or monthly newspapers and magazines for introductory purposes (trial or introductory subscription) will not be automatically extended and will end automatically after the trial or introductory period.

Duration

1. If an agreement has a duration of more than one year, the consumer may terminate the agreement at any time after one year with a notice period of no more than one month, unless reasonableness and fairness prevent termination before the agreed duration has ended.

Article 13 - Payment

1. Unless otherwise agreed, the amounts owed by the consumer must be paid within 7 working days after the start of the reflection period as referred to in Article 6, paragraph 1. In the case of an agreement for the provision of a service, this period starts after the consumer has received the confirmation of the agreement.
2. The consumer has the obligation to immediately notify the entrepreneur of any inaccuracies in provided or listed payment details.
3. In case of default by the consumer, the entrepreneur has the right, subject to legal limitations, to charge the reasonable costs communicated to the consumer in advance.

Article 14 - Complaints Procedure

1. The entrepreneur has an adequately publicized complaints procedure and will handle the complaint in accordance with this procedure.
2. Complaints about the execution of the agreement must be submitted fully and clearly described to the entrepreneur within 2 months after the consumer has noticed the defects.
3. Complaints submitted to the entrepreneur will be answered within 14 days from the date of receipt. If a complaint requires a foreseeable longer processing time, the entrepreneur will respond within 14 days with an acknowledgment of receipt and an indication of when the consumer can expect a more detailed response.
4. If the complaint cannot be resolved through mutual agreement, a dispute arises that is subject to the dispute resolution process.
5. In case of complaints, a consumer must first contact the entrepreneur. It is also possible to register complaints via the European ODR platform (http://ec.europa.eu/odr). The webshop is not currently affiliated with a dispute resolution organization.
6. A complaint does not suspend the obligations of the entrepreneur, unless the entrepreneur indicates otherwise in writing.
7. If a complaint is found to be justified by the entrepreneur, the entrepreneur will, at their discretion, either replace or repair the delivered products free of charge.

Article 15 - Disputes

1. Agreements between the entrepreneur and the consumer to which these general terms and conditions apply are exclusively governed by Dutch law, even if the consumer resides abroad.
2. The Vienna Sales Convention does not apply.

Article 16 - Additional or Deviating Provisions
Additional or deviating provisions from these general terms and conditions may not be to the detriment of the consumer and must be documented in writing or in such a way that they can be stored by the consumer in an accessible manner on a durable data carrier.