HELP / FAQS

Have any questions about T FOR ALL or our trousers? Please consult our list of frequently asked questions or reach out for assistance.

Orders, Payment & Shipping

How can I place an order?

Placing an order on our website is a simple process. Select your desired pants, choose your size, and add the product to your cart. Follow the subsequent steps to complete your purchase.

What payment options are available?

We offer a variety of payment methods, including iDeal, ApplePay, creditcards, PayPal, and Klarna. With Klarna, you have the option to pay later or in installments, allowing you to check out at your own pace.

Can I pay in installments or after delivery?

Yes, you can choose to pay in installments or after delivery with Klarna. This enables you to receive your pants before making payment at your convenience. Simply select “Pay later” or “Pay in installments” during checkout.

What should I do if my payment does not go through?

If your payment fails, please check that all information is entered correctly and try again. If the issue persists, contact our customer service for assistance.

How do I enter a discount or gift card code?

During checkout, you’ll find a field to enter your discount or gift card code. Enter the code and click “Apply” to see the discount reflected in your total. Ensure that you enter the code correctly, including any uppercase letters and numbers.

Can I change my shipping address after placing an order?

If you need to change your shipping address, please contact our customer service as soon as possible. We can assist you as long as your order has not yet been shipped. Please note that changes may not always be feasible.

What are the shipping costs?

We offer free shipping within The Netherlands for orders over €140. For orders below this amount, a shipping fee of €4.95 will apply.

Do you ship internationally?

Yes, we also offer international shipping. Please note that the shipping cost will be calculated during checkout and may vary by region.

How long does delivery take?

Our standard delivery time is 2-3 working days within The Netherlands. Orders placed before 16:00 will be shipped the same day. For international orders, delivery times may vary by destination and can take up to 8 days. All though this may vary due custom processes. Extra charges such as taxes and import duties are the buyer's responsibility.

Returns & Exchanges

Can I return or exchange my order?

Yes, we accept returns and exchanges within 30 days of receiving your order. Items must be unworn and in their original condition, with the 'return me' tag still attached.

How can I return or exchange an item?

For Dutch orders - Follow these steps to request a return:

Enter your order number or tracking number and zip code via this page. You can then download a return label via the button. The return costs of the order will be deducted from the refund.

After this you have 14 days to actually return the item. Pack the item securely to prevent damage during transport.

Once the return has been received by us, we will check the item. Please make sure the return tag is still attached at the trousers and in its original state. If you are eligible for reimbursement, you will receive your money back within a maximum of 14 days. If the return cannot be approved for whatever reason, we will contact you as soon as possible.

For international orders - If you're placing an international order and located outside the EU, we recommend arranging your own return label with tracking through your preferred carrier.

Who pays for the return?

Return shipping costs are not covered by us. We advise choosing a trackable shipping method to ensure your return is received, so we can process the return and transfer the refund.

Warranty

What is your warranty policy?

If a product is defective due to manufacturing flaws, please inform us within 2 months of purchase. If the damaged item is no longer available, you will receive a credit voucher for the purchase amount to choose a new pair of pants.

Product Information

What materials do you use for your pants?

Our pants are crafted from high-quality vegan leather made from tea, providing both comfort and durability. This material is eco-friendly and biodegradable.

How should I care for my T FOR ALL pants?

For best results, we recommend washing jeans and business wear inside out in cold water at 20 or 30 degrees and air dry. The vegan leather pants should be dry-cleaned only to maintain their pristine condition! Always refer to the care label inside the pants for specific instructions. Please find all the exact information on the Care Guide page.

Can I iron or steam my trousers?

We highly recommend to not iron or steam our vegan leather trousers made from tea leaves. Handle her with care and bring her to your nearest dry cleaning.

Can the product be tailored if it doesn't fit perfectly?

Unfortunately, we currently do not offer tailoring options. We hope to introduce a range of sizes with different lengths in the future. We advise you to consult our size chart and contact us for assistance in selecting the right size.

Are the pants designed for tall women of all body types?

Yes, our pants are specifically designed for tall women and are available in various styles and sizes to flatter all body types. We offer sizes from XS (34) to XXL (44), aiming to cater to a wide range of women so that every tall woman can find the perfect fit.

Fit and Style

What sizes do you offer?

We offer a wide range of sizes, with a special focus on longer lengths. Our sizes range from XS (34) to XXL (44), with XS to M having the same inseam length and L to XXL having the same.

What’s the inseam length of your trousers?

One of the most important aspects of our collection is the sizing. We understand that tall women often have difficulty finding trousers that are long enough, which is why we have carefully matched our length measurements. Read this article to get to know more about our different inseams. Gradually we move towards the same length measurements for each model. So help us find the even more perfect fit for you!

How do your tall trousers fit compared to regular-length trousers?

Our tall trousers are specifically designed to provide a better fit for taller women. They feature longer inseams and adjusted proportions, ensuring comfort and style without compromising on fit. This means you’ll find more coverage and a tailored look that flatters your figure compared to standard-length trousers.

Sustainability

How do you contribute to sustainability?

At T FOR ALL, we are committed to sustainability by using vegan leather made from tea. This innovative material has a lower ecological footprint than traditional leather. Additionally, we adhere to
sustainable production processes and fair labor practices, and we utilize eco-friendly shipping materials.

What is tea-based vegan leather?

Tea-based vegan leather is an eco-friendly alternative to animal leather, made from repurposed tea materials. It is biodegradable, sustainable, and offers the same luxurious appearance and durability as traditional leather.

Contact us

How can I contact customer service?

If you have any questions or need assistance, you can reach our customer service via email at info@tforallwomen.com or through WhatsApp Business at +31 6 18 24 63 69. We are available to assist you Monday to Friday from 09AM to 7PM, and Saturday and Sunday from 09AM to 12PM.

Do you have a physical store?

Currently, we operate exclusively online, but we hope to open physical stores in the future. Stay updated on our latest news by signing up for our newsletter.

  • NO MORE TOO SHORT LEG LENGTHS NO MORE TOO SHORT LEG LENGTHS
  • WE KNOW THE STRUGGLE WE KNOW THE STRUGGLE
  • TALL TROUSERS OF PREMIUM QUALITY TALL TROUSERS OF PREMIUM QUALITY
  • A LOVE LETTER TO TALL WOMEN EVERYWHERE A LOVE LETTER TO TALL WOMEN EVERYWHERE
  • NO MORE TOO SHORT LEG LENGTHS NO MORE TOO SHORT LEG LENGTHS
  • WE KNOW THE STRUGGLE WE KNOW THE STRUGGLE
  • TALL TROUSERS OF PREMIUM QUALITY TALL TROUSERS OF PREMIUM QUALITY
  • A LOVE LETTER TO TALL WOMEN EVERYWHERE A LOVE LETTER TO TALL WOMEN EVERYWHERE
  • NO MORE TOO SHORT LEG LENGTHS NO MORE TOO SHORT LEG LENGTHS
  • WE KNOW THE STRUGGLE WE KNOW THE STRUGGLE
  • TALL TROUSERS OF PREMIUM QUALITY TALL TROUSERS OF PREMIUM QUALITY
  • A LOVE LETTER TO TALL WOMEN EVERYWHERE A LOVE LETTER TO TALL WOMEN EVERYWHERE